Go New Planet
Go New Planet Energy Solutions For Victorian homes
Helping homes transition to energy-efficient cooling, hot water, solar, and battery systems with expert guidance and quality installations.
- Lower household energy bills
- Heating and cooling in one system
- Government rebate programs available
- Professional installation
About Go New Planet
Helping Home Transition to SmarterEnergy Solutions
At Go New Planet, we help households across Victoria and New South Wales transition to modern, energy-efficient heating and cooling systems through government-supported upgrade programs.
Our team specialises in replacing outdated gas heating with advanced reverse-cycle technology that improves home comfort while reducing energy costs.
As an official distributor of GSL systems, we have direct access to high-quality equipment and flexible supply options. This allows us to provide competitive pricing and customised upgrade solutions for every home.
From eligibility checks to professional installation, we make the entire energy upgrade process simple, transparent, and reliable.
Official Distributor of GSL Systems — enabling competitive quotes and reliable supply for energy upgrade installations.
Where Your Energy SavingsCan Be Made
Understanding how your current heating system impacts your energy bill can help you make smarter choices and save more.
Breakdown of Average Gas Bill in Victorian Households
Heating Cost Comparison
Traditional gas heating vs modern reverse-cycle systems
Benefits Of Switching
More than just lower bills – a better way to heat and cool your home
Financial Benefits
Lower Upfront Cost
VEU rebates significantly reduce your initial investment when replacing old gas heaters.
Reduced Running Costs
Modern reverse-cycle systems use 60% less energy than traditional gas heating.
Increased Home Value
Energy-efficient heating upgrades can increase your property's market value.
Comfort & Convenience
Heating & Cooling
One system for year-round comfort, eliminating the need for separate units.
Zoned Control
Heat or cool specific rooms instead of wasting energy on unused spaces.
Eco-Friendly
Reduce your carbon footprint with more efficient electric heating technology.
Why Choose Us
Why ChooseGo New Planet?
Professional service from start to finish, focused on your savings and comfort.
Privacy Policy
Our commitment to protecting your personal information
Privacy Policy
Go New Planet Pty Ltd is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, and telephone numbers.
This Personal Information is obtained in many ways including interviews, correspondence, by telephone, by email, via our website, from publicly available sources, from cookies, and from third parties. We do not guarantee website links or the privacy policies of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services, communicating with clients, and conducting our business operations, including marketing where appropriate. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
You may unsubscribe from our marketing communications at any time by contacting us in writing.
Where reasonable and practicable, we will explain why we are collecting your Personal Information and how we plan to use it at the time of collection.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or an opinion about an individual's racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, criminal record, or health information.
Sensitive information will be used only:
- For the primary purpose for which it was obtained
- For a secondary purpose directly related to the primary purpose
- With your consent
- Where required or authorised by law
Third Parties
Where reasonable and practicable, we will collect your Personal Information only from you. In some circumstances we may be provided with Personal Information by third parties. In such cases we will take reasonable steps to ensure you are made aware of the information provided to us.
Disclosure of Personal Information
Your Personal Information may be disclosed in circumstances including:
- Where you consent to the disclosure
- Where required or authorised by law
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse, loss, unauthorised access, modification, or disclosure.
When Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify it. However, some Personal Information may be retained for a minimum period as required by law.
Access to your Personal Information
You may request access to the Personal Information we hold about you and request updates or corrections, subject to certain exceptions. To request access, please contact us in writing.
Go New Planet Pty Ltd does not charge a fee for access requests but may charge a reasonable administrative fee for providing a copy of your Personal Information.
To protect your Personal Information, we may require identification before releasing requested information.
Maintaining the Quality of your Personal Information
We take reasonable steps to ensure your Personal Information is accurate, complete, and up to date. If you believe the information we hold is inaccurate or outdated, please contact us so we can update our records.
Policy Updates
This Privacy Policy may change from time to time and the latest version will always be available on our website.
Privacy Policy Complaints and Enquiries
If you have any questions or complaints about this Privacy Policy, please contact us at:
Go New Planet Pty Ltd
Email: royalonegreen@gmail.com
Phone: +61 490 130 333
Address: 54B Bonwick Street, Fawkner 3060 vic
Terms & Conditions
Understanding our agreement for heating upgrade services
Terms & Conditions
1. Definitions
In these Terms and Conditions, unless the context requires otherwise:
- "Goods" or "Upgrade" means the approved energy-efficient products and/or services supplied and installed under the Victorian Energy Upgrades (VEU) program, as set out in the Quote or Proposal.
- "Customer", "you" means the individual, company, or legal entity receiving the Upgrade.
- "Go New Planet", "we", "us", "our" means Go New Planet Pty Ltd (ABN [insert ABN]), including its employees, authorised agents, contractors, and subcontractors.
- "VEU Program" means the Victorian Energy Upgrades program administered by the Essential Services Commission (ESC).
- "VEECs" means Victorian Energy Efficiency Certificates created under the VEU Program.
2. Site Assessment and Eligibility
2.1 A site assessment may be conducted to:
- Confirm eligibility under the VEU Program
- Verify existing equipment or systems
- Determine installation requirements
- Collect evidence required for VEEC creation
2.2 The assessment is a visual inspection only. Go New Planet is not responsible for hidden, latent, or pre-existing conditions not reasonably identifiable at the time of assessment.
2.3 You or your authorised representative must provide safe, reasonable access to all relevant areas of the premises during assessment and installation.
3. Quotes and Variations
3.1 All quotes are estimates based on information available at the time and are subject to confirmation of VEU eligibility.
3.2 Go New Planet reserves the right to amend or withdraw a quote prior to installation where:
- Eligibility under the VEU Program cannot be confirmed
- Site conditions materially differ from those assessed
- Regulatory requirements or rebate values change
3.3 Any changes requested by the Customer after acceptance may result in a revised quote.
4. Installation and Compliance
4.1 All upgrades will be installed by appropriately licensed and qualified persons in accordance with:
- VEU Program rules and guidelines
- Victorian Building Authority (VBA) requirements
- Energy Safe Victoria (ESV) regulations
- Relevant Australian Standards (AS/NZS)
4.2 Go New Planet will collect and retain all evidence required for VEEC creation, including photographs and compliance documentation.
5. Rebates and VEEC Assignment
5.1 You irrevocably assign to Go New Planet or its nominated accredited partner all rights to create, register, and claim VEECs arising from the Upgrade.
5.2 The value of VEECs forms part of the payment for the Goods and services provided.
6. Payment
6.1 Any customer co-payment specified in the Quote must be paid in accordance with the agreed payment terms.
6.2 Payments are deemed received only once cleared funds are received.
7. Warranties
7.1 Goods supplied are covered by the applicable manufacturer's warranty and any workmanship warranty stated in the Quote.
7.2 Warranties do not apply where faults arise due to:
- Misuse, neglect, or lack of maintenance
- Modifications by third parties
- Environmental factors outside Go New Planet's control
8. Title to Goods
8.1 Title to the Goods does not pass to the Customer until:
- All payments have been made in full, and
- All VEEC assignment obligations have been satisfied
9. General
9.1 These Terms and Conditions apply to all energy efficiency upgrades performed by Go New Planet under the VEU Program.
9.2 Go New Planet may amend these Terms and Conditions from time to time to reflect changes in legislation or program requirements. The version in effect at the time of installation will apply.
Contact Information
If you have any inquiries, please contact:
Go New Planet Pty Ltd
Email: info@gonewplanet.com.au
Phone: +61 490 130 333
Address: 54B Bonwick Street, Fawkner 3060 Vic
FAQ
Your Solar & Renewable EnergyQuestions Answered
Still have questions? We’re here to help! Whether you’re curious about solar installation, how renewable energy works, or any of the services we offer, our team is ready to guide you.
General Questions
Customer Testimonials
What Our CustomersAre Saying
Small Business Owner,Melbourne
"The installation team was punctual and professional, and they respected our home. The new system works perfectly, and the support after installation has been great. Highly recommend Go New Planet!"
Apartment Renter,West Victoria
"What stood out most was the transparency. The quote was clear, the costs were explained upfront, and there were no unexpected charges. Go New Planet is a company you can trust."
Retiree,Hamilton
"The team at Go New Planet made the entire upgrade process effortless. They handled all the paperwork, explained the process clearly, and installed the system within a day. I’m already seeing savings on my energy bill!"